Privacy Policy
Last updated: 28 September 2026

 

 

 

 

 

 

EAGL-S Embroidery & Print respects your privacy and takes the protection of your personal information seriously.

This notice explains what information we collect, why we use it and your rights.

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Who we are

EAGL-S Embroidery & Print is operated by Gary Thornton and Sharon Thornton in Blaxton, Doncaster.

Contact: info@eagl-s.co.uk

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Information we may collect

When you contact us, request a quote, place an order, book an appointment or upload artwork, we may collect information including your:

• name and business/organisation name;

• email address and telephone number;

• billing and delivery address;

• order, enquiry and quotation details;

• artwork, logos and files supplied to us;

• correspondence with us;

• payment and transaction information; and

• information about how our website is used, where permitted.

We only collect information reasonably necessary to deal with your enquiry, provide our products and services, run our business and meet our legal obligations.

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Why we use your information

We may use your information to:

process enquiries, quotes and orders; communicate with you about your work; prepare artwork and proofs; manufacture or arrange manufacture of products; take and record payments; arrange delivery or collection; maintain accounting and business records; deal with problems or complaints; prevent fraud and protect our business; and improve our website and services.

Under UK data protection law we need a lawful basis for using personal information. Depending on the circumstances, we generally process information because it is necessary to perform or prepare to enter into a contract with you, because we have a legal obligation, because we have a legitimate business interest, or because you have given consent where consent is required.

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Who we share information with

We do not sell your personal information.

Where necessary, information may be shared with organisations that help us provide our services, such as:

payment providers; couriers; accounting and business software providers; website and hosting providers; IT/email providers; and trusted trade suppliers involved in producing part or all of an order.

We only provide information reasonably necessary for them to perform the relevant service.

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Artwork

Artwork uploaded or supplied to us may contain names, photographs, logos or other information.

We use supplied artwork for quoting, preparing and fulfilling the customer's order and related administration.

We do not regard supplying artwork as automatic permission for us to use it publicly for marketing.

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How long we keep information

We retain information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting and business requirements.

Order and financial records may be retained for the periods required by law.

Artwork and production files may be retained to make future repeat orders easier unless there is a reason to delete them sooner.

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Marketing

We will not automatically add you to a marketing list simply because you make an enquiry.

Where we send electronic marketing, we will do so in accordance with applicable law and provide a simple way to unsubscribe.

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Cookies and website analytics

Our website uses cookies and similar technologies. Some are necessary for the website to operate and others may help us understand how visitors use the website.

Where consent is required, optional cookies will not be used unless you have made the appropriate choice through our cookie controls.

More information is available in our Cookie Policy.

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Your rights

Depending on the circumstances, UK data protection law gives individuals rights concerning their personal information, including rights to access information, have inaccurate information corrected, request deletion or restriction in certain circumstances, object to certain processing and, where applicable, withdraw consent.

To make a request, contact info@eagl-s.co.uk.

If you have concerns about how we use your information, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner's Office (ICO).

Information Commissioner's Office

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Changes to this policy

We may update this Privacy Policy when our services, website or legal requirements change. The latest version will be published on this website.

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